Will I receive an additional payment if a viewing overruns?

Some viewings may overrun by 5-10 minutes and we would not look to pay an additional fee for this (as many viewings will also only take 15-20 minutes). Clients will look to the Member to control the viewing and ensure appointments run to schedule. If there are signs that the viewing will exceed an additional 10-minutes and the applicants are refusing to leave, then our Members are requested to telephone the client for advice.